Your reputation is the core of your business. In this day and age of 24/7 news and easy access to online data, it has become more important than ever that you have a plan on how to manage your business reputation online. There are numberless review sites and social media shops that permit anyone to mention something regarding your business.

IRVING SCHEIB HELP YOU DEFEND AND INCREASE YOUR REPUTATION ONLINE!

Did you know that the trend of people looking up reviews and ratings for businesses online before visiting or buying from them has continued to increase year over year?

Irving Scheib can help! We have a two-part process to help you manage your online reviews/reputation.

• We respond to negative reviews/comments online in a timely manner.
• We have a proprietary software we can plug into any website that will mine your customers for reviews while it weeds out negative reviews of your customers.

Review/Reputation Management Services is important to every business. Here are some statistics that each business owner must keep in mind according to a 2018 Bright Local Consumer Survey Review:

• 85% of people trust online reviews as much as a personal recommendation
• 8 out of 10 consumers will leave a review for a business if they’re asked to
• 91% of consumers read less than 10 reviews before forming an opinion about a business
• 56% of people will visit the website after reading positive reviews
• 75% of consumers think that reviews older than 3 months are no longer relevant
• 74% of consumers say that positive reviews make them trust a local business more
• 59% of consumers say that the star rating of a business is most important

This highlights the importance of making sure that customers have a positive impression of your business before you even speak with them!

We have 2 services to help in ensuring your on-line reputation stays nice and shiny!

• We have a review platform that takes help week out negative reviews, giving you a chance to address a customer’s concerns before they go out and leave a negative review for you online. On the other side of that coin, our system directs people that have a positive view of their experience and your business to leave a review where it has the biggest impact for you online.
• We manually reply to all negative and positive reviews left for your business on-line. We also take the best reviews you receive and put them into a very beautiful graphic that we share on your social profiles for you if we are managing your social media for you as well.

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